The dim-sum is pretty good, albeit pricey and slow.
The regular menu is OK, but not as good as Chinatown and a lot more expensive.
The service is horrible all due to one server. He is male, short, stout. He also orders the other servers around so I think he is either part of the ownership or a supervisor.
We came there during the tail end of their lunch-hour so it wasnt even terribly busy. They were serving dim-sum, but we also wanted to take a look at their regular menu. We asked him for one and he walked off without saying anything. When we asked another server for a menu, he grunted something at her. Eventually he came with one menu for our entire table.
So far, not the best of service from him, but nothing worth complaining about online yet.
After we looked over the menu, I put the menu under my arm. He came over and grabbed the menu from under my arm and walked away .... without saying anything and without taking our order!
I asked another server to grab us a menu and I placed our order with her.
But before she could write down our order with her, he rushed over and pulled her away. She said something to him in Chinese (Im guessing explaining that she was taking our order) and he yelled something back and waved us off. Thats right, he wouldnt take our order nor would he let anyone else take our order. Thats the first time I ever went to a restaurant where they refused to take my order!
Unbelievable and unfortunate for the owners (if he isnt one) and other servers because Mandarin Ogilvie has just lost myself (and those with me) as a customer. And I will complain about Mandarin Ogilvie to everyone I know.
... not that it matters, but I was there to see if I wanted to book a party there. Obviously I will not.